:root {
  color-scheme: dark;
  --bg: #050607;
  --surface: #0a0c0e;
  --surface-raised: #0e1114;
  --surface-hover: #13171b;
  --line: #20262c;
  --line-strong: #303943;
  --text: #f3f6f8;
  --muted: #87919b;
  --faint: #59636d;
  --accent: #45d7ff;
  --success: #56e39c;
  --warning: #ffc969;
  --danger: #ff6e7e;
  --radius: 10px;
  --radius-sm: 6px;
  --mono: "IBM Plex Mono", "SFMono-Regular", Consolas, monospace;
  --sans: "IBM Plex Sans", Inter, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-family: var(--sans);
  font-synthesis: none;
  background: var(--bg);
  color: var(--text);
}

* { box-sizing: border-box; }
html { min-width: 320px; background: var(--bg); }
body { min-height: 100vh; margin: 0; background: var(--bg); color: var(--text); }
body { -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; background-image: radial-gradient(circle at 50% -20%, rgb(69 215 255 / 7%), transparent 38%); }
::selection { background: rgb(69 215 255 / 28%); color: var(--text); }
button, input, select, textarea { font: inherit; }
button, a, select { -webkit-tap-highlight-color: transparent; }
button:focus-visible, a:focus-visible, input:focus-visible, select:focus-visible, textarea:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
[hidden] { display: none !important; }
h1, h2, h3, p { margin-top: 0; }
h1 { margin-bottom: 0; font-size: clamp(1.35rem, 2vw, 1.85rem); line-height: 1.1; letter-spacing: -.035em; }
h2 { margin-bottom: 0; font-size: 1.1rem; line-height: 1.2; letter-spacing: -.02em; }
h3 { margin-bottom: 0; font-size: .96rem; line-height: 1.25; }

.app-shell { width: min(1880px, 100%); min-height: 100vh; margin: 0 auto; padding: 0 28px 40px; }
.topbar { min-height: 88px; display: flex; align-items: center; justify-content: space-between; gap: 24px; border-bottom: 1px solid var(--line); }
.topbar__meta, .identity, .live-controls, .context-status, .dialog-actions, .admin-actions, .bridge-actions { display: flex; align-items: center; gap: 10px; }
.identity { gap: 8px; }
.identity strong { font-size: .86rem; font-weight: 550; }
.eyebrow { margin-bottom: 7px; color: var(--muted); font: 600 .68rem/1.1 var(--mono); letter-spacing: .12em; text-transform: uppercase; }

.button, .icon-button { min-height: 42px; border: 1px solid var(--line-strong); border-radius: var(--radius-sm); background: var(--surface-raised); color: var(--text); cursor: pointer; transition: background-color 140ms ease, border-color 140ms ease, color 140ms ease, transform 140ms ease; }
.button { display: inline-flex; align-items: center; justify-content: center; gap: 8px; padding: 0 16px; font-weight: 600; text-decoration: none; }
.button:hover, .icon-button:hover { background: var(--surface-hover); border-color: var(--faint); }
.button:active, .icon-button:active { transform: scale(.96); }
.button:disabled, .icon-button:disabled { opacity: .38; cursor: not-allowed; transform: none; }
.button--primary { border-color: var(--accent); background: var(--accent); color: #001016; }
.button--primary:hover { background: #79e3ff; border-color: #79e3ff; }
.button--compact { min-height: 34px; padding-inline: 11px; font-size: .78rem; }
.icon-button { width: 38px; min-height: 38px; padding: 0; font: 500 1.15rem/1 var(--mono); }

.badge { display: inline-flex; align-items: center; min-height: 24px; padding: 0 8px; border: 1px solid var(--line); border-radius: 999px; color: var(--muted); background: var(--surface-raised); font: 600 .64rem/1 var(--mono); letter-spacing: .055em; text-transform: uppercase; white-space: nowrap; }
.badge--success { color: var(--success); border-color: #1b5a3e; background: #0d291d; }
.badge--warning { color: var(--warning); border-color: #604918; background: #2a2110; }
.badge--danger { color: var(--danger); border-color: #6b2832; background: #2d1217; }
.badge--muted { color: var(--muted); }

.section-tabs { display: flex; gap: 2px; margin: 22px 0; border-bottom: 1px solid var(--line); overflow-x: auto; scrollbar-width: none; }
.section-tabs::-webkit-scrollbar { display: none; }
.section-tab { min-height: 44px; padding: 0 15px; border: 0; border-bottom: 2px solid transparent; background: transparent; color: var(--muted); font-size: .82rem; font-weight: 600; cursor: pointer; white-space: nowrap; }
.section-tab:hover { color: var(--text); }
.section-tab.is-active { color: var(--text); border-bottom-color: var(--accent); }
.manager-page { min-width: 0; }

.listener-strip { min-height: 64px; display: grid; grid-template-columns: auto minmax(190px, 1fr) minmax(340px, auto) auto; align-items: center; gap: 14px; margin-bottom: 12px; padding: 12px 16px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); }
.listener-strip .eyebrow { margin-bottom: 4px; }
.listener-strip strong { font-size: .87rem; font-weight: 550; }
.listener-pulse { width: 9px; height: 9px; border-radius: 50%; background: var(--success); box-shadow: 0 0 0 5px rgb(86 227 156 / 10%); }
.call-grid { display: grid; grid-template-columns: minmax(250px, .9fr) minmax(360px, 1.35fr) minmax(300px, 1fr); gap: 12px; align-items: stretch; }
.context-panel, .live-panel, .coach-panel { height: calc(100dvh - 230px); min-height: 520px; min-width: 0; }
.context-panel, .coach-panel { overflow-y: auto; scrollbar-color: var(--line-strong) transparent; }
.live-panel { display: flex; flex-direction: column; overflow: hidden; }
.panel { min-width: 0; padding: 18px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); }
.panel__header, .page-heading, .parameter-builder__header, .product-card__heading { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; }
.panel__header { min-height: 52px; margin-bottom: 18px; padding-bottom: 14px; border-bottom: 1px solid var(--line); }
.live-controls { align-items: flex-end; }
.compact-field { display: flex; align-items: center; gap: 7px; color: var(--muted); font-size: .7rem; }
.compact-field select { width: 104px; min-height: 32px; }

.definition-list { display: grid; gap: 0; margin: 0; }
.definition-list > div { display: grid; grid-template-columns: minmax(110px, 38%) 1fr; gap: 14px; padding: 11px 0; border-bottom: 1px solid var(--line); }
.definition-list dt { color: var(--muted); font-size: .72rem; }
.definition-list dd { margin: 0; font-size: .82rem; line-height: 1.45; overflow-wrap: anywhere; }
.compact-list { display: grid; gap: 8px; margin-top: 14px; color: var(--muted); font-size: .8rem; line-height: 1.5; }
.compact-list p { margin: 0; }
.transcript-shell { position: relative; display: flex; flex: 1; min-height: 0; }
.transcript-list { display: flex; flex: 1; flex-direction: column; gap: 9px; min-height: 0; overflow-y: auto; padding: 0 4px 4px 0; scrollbar-color: var(--line-strong) transparent; overscroll-behavior: contain; }
.transcript-latest { position: absolute; right: 12px; bottom: 12px; z-index: 2; border-color: #24758d; background: #0b222b; color: var(--accent); box-shadow: 0 10px 30px rgb(0 0 0 / 45%); }
.transcript-item { max-width: 91%; padding: 11px 12px; border: 1px solid var(--line); border-radius: var(--radius-sm); background: var(--surface-raised); }
.transcript-item--operator { align-self: flex-end; border-color: #175068; background: #091b23; }
.transcript-item--lead { align-self: flex-start; border-color: #284537; background: #0b1812; }
.transcript-item--unknown { align-self: flex-start; border-style: dashed; }
.transcript-item span { display: block; margin-bottom: 6px; color: var(--muted); font: 600 .62rem/1.2 var(--mono); text-transform: uppercase; letter-spacing: .06em; }
.transcript-item p { margin-bottom: 0; font-size: .84rem; line-height: 1.5; }
.transcript-item .button { margin-top: 9px; }
.transcript-role-actions { display: flex; flex-wrap: wrap; gap: 6px; }
.transcript-role-actions .button:disabled { border-color: #24758d; color: var(--accent); opacity: .75; }
.coach-panel { position: relative; }
.coach-panel--live { border-color: #1c718b; }
.coach-answers { display: grid; gap: 8px; margin-bottom: 14px; }
.coach-prompt { min-height: 118px; margin: 0; padding: 17px; border-left: 2px solid var(--line-strong); background: var(--surface-raised); color: #d9e0e5; font-size: clamp(1rem, 1.25vw, 1.25rem); line-height: 1.45; text-wrap: pretty; }
.coach-prompt--live { border-left-color: var(--accent); color: var(--text); }
.coach-prompt--alternative { min-height: 0; border-left-color: #36515a; color: var(--muted); font-size: .82rem; }
.coach-freshness { margin: 0 0 16px; color: var(--accent); font: .68rem/1.35 var(--mono); }
.tag-list { display: flex; flex-wrap: wrap; gap: 6px; margin: 15px 0 0; padding: 0; list-style: none; }
.tag-list li { padding: 6px 8px; border: 1px solid var(--line); border-radius: 999px; color: var(--muted); font-size: .72rem; }
.state-line, .empty-state { margin: 14px 0 0; color: var(--muted); font-size: .76rem; line-height: 1.5; }
.empty-state { padding: 18px; border: 1px dashed var(--line); border-radius: var(--radius-sm); text-align: center; }

.page-heading { align-items: flex-end; margin: 34px 0 18px; }
.page-heading h2 { font-size: clamp(1.45rem, 2.5vw, 2rem); }
.quiet-count { color: var(--muted); font: .72rem/1 var(--mono); }
.product-form { display: grid; gap: 20px; }
.product-form__core { display: grid; grid-template-columns: minmax(220px, .75fr) minmax(320px, 1.5fr); gap: 14px; align-items: stretch; }
.product-description { grid-row: span 2; }
.parameter-builder { padding-top: 20px; border-top: 1px solid var(--line); }
.parameter-builder__header { align-items: center; margin-bottom: 12px; }
.parameter-list { display: grid; gap: 8px; }
.parameter-row { display: grid; grid-template-columns: minmax(150px, .85fr) 142px minmax(260px, 1.35fr) 42px; gap: 8px; align-items: start; padding: 10px; border: 1px solid var(--line); border-radius: var(--radius-sm); background: #080a0c; }
.parameter-value { display: grid; grid-template-columns: repeat(auto-fit, minmax(86px, 1fr)); gap: 8px; }
.parameter-remove { color: var(--muted); }
.product-form__footer { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding-top: 16px; border-top: 1px solid var(--line); }
.check-row { display: flex; align-items: center; gap: 10px; color: var(--muted); font-size: .82rem; }
.check-row input { width: 17px; height: 17px; accent-color: var(--accent); }
.field { display: grid; gap: 7px; color: var(--muted); font-size: .72rem; }
input, select, textarea { width: 100%; min-height: 44px; padding: 10px 12px; border: 1px solid var(--line-strong); border-radius: var(--radius-sm); background: #07090b; color: var(--text); transition: border-color 140ms ease, background-color 140ms ease; }
textarea { min-height: 118px; resize: vertical; line-height: 1.5; }
input:hover, select:hover, textarea:hover { border-color: var(--faint); }
input:focus, select:focus, textarea:focus { border-color: var(--accent); background: #090c0f; }
input::placeholder, textarea::placeholder { color: #59636d; }
select { appearance: auto; }
.product-list { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 10px; margin-top: 14px; }
.product-card { display: grid; align-content: start; gap: 12px; min-width: 0; padding: 16px; border: 1px solid var(--line); border-radius: var(--radius-sm); background: var(--surface); cursor: pointer; transition: border-color 140ms ease, background-color 140ms ease, transform 140ms ease; }
.product-card:hover, .product-card:focus-visible { border-color: var(--line-strong); background: var(--surface-hover); }
.product-card:active { transform: translateY(1px); }
.product-card strong { font-size: .9rem; }
.product-card p { margin: 0; color: #b9c1c8; font-size: .8rem; line-height: 1.55; }
.product-card__meta { color: var(--muted); font: .66rem/1.4 var(--mono); }
.search-row { display: grid; grid-template-columns: 1fr auto; gap: 8px; max-width: 720px; }
.retention-form { display: grid; grid-template-columns: minmax(220px, 1fr) 140px auto; gap: 12px; align-items: end; max-width: 780px; }
.retention-form .state-line { grid-column: 1 / -1; margin: 0; }
.desktop-capture-settings { max-width: 980px; margin-bottom: 16px; }
.desktop-capture-grid { display: grid; grid-template-columns: minmax(0, 1.35fr) minmax(250px, .65fr); gap: 24px; align-items: start; }
.desktop-capture-copy { display: grid; gap: 9px; }
.desktop-capture-copy p { margin: 0; color: #b9c1c8; font-size: .82rem; line-height: 1.55; }
.desktop-capture-pairing { display: grid; justify-items: stretch; gap: 10px; }
.pairing-grant { display: grid; gap: 7px; padding: 13px; border: 1px solid #24758d; border-radius: var(--radius-sm); background: #07171c; }
.pairing-grant span, .pairing-grant small { color: var(--muted); font: .64rem/1.35 var(--mono); }
.pairing-grant code { color: var(--accent); font: 700 1.55rem/1 var(--mono); letter-spacing: .16em; font-variant-numeric: tabular-nums; }
.desktop-capture-device { display: grid; gap: 8px; margin-top: 18px; }
.desktop-device-row { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 12px; border: 1px solid var(--line); border-radius: var(--radius-sm); background: #080a0c; }
.desktop-device-meta { display: grid; gap: 5px; min-width: 0; }
.desktop-device-meta strong { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: .82rem; }
.desktop-device-meta span { color: var(--muted); font: .64rem/1.35 var(--mono); }

.voice-enrollment { max-width: 980px; margin-top: 16px; }
.voice-enrollment > .field { max-width: 480px; margin-top: 14px; }
.voice-phrase-list { display: grid; gap: 7px; margin-top: 18px; }
.voice-phrase { display: grid; grid-template-columns: 38px minmax(0, 1fr) 90px 42px 34px; gap: 10px; align-items: center; min-height: 58px; padding: 8px 10px; border: 1px solid var(--line); border-radius: var(--radius-sm); }
.voice-phrase__number { color: var(--faint); font: .7rem/1 var(--mono); }
.voice-phrase p { margin: 0; font-size: .82rem; line-height: 1.45; }
.voice-phrase__status { color: var(--muted); font: .64rem/1 var(--mono); text-align: right; }
.voice-phrase__remove { width: 30px; height: 30px; }
.voice-record-button { width: 38px; height: 38px; border: 1px solid var(--line-strong); border-radius: 50%; background: transparent; color: var(--accent); cursor: pointer; }
.voice-record-button.is-recording { color: var(--danger); border-color: var(--danger); }
.bridge-actions { justify-content: flex-end; margin-top: 14px; }

.workspace-grid--admin { display: grid; grid-template-columns: minmax(0, 2fr) minmax(300px, .8fr); gap: 12px; margin-top: 22px; }
.admin-panel { min-height: 300px; }
#adminRulesetPanel { min-height: 0; }
.admin-products-panel { grid-column: 1 / -1; min-height: 0; }
.admin-content-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 28px 18px; }
.classification-section { grid-column: 1 / -1; padding-top: 22px; border-top: 1px solid var(--line); }
.content-section-heading { display: flex; align-items: center; justify-content: space-between; gap: 12px; min-height: 40px; }
.content-section-heading h3 { font-size: 1rem; }
.classification-list { display: grid; gap: 7px; margin-top: 14px; }
.classification-row { display: grid; grid-template-columns: minmax(180px, .6fr) minmax(240px, 1fr) auto; gap: 16px; align-items: center; padding: 13px 14px; border: 1px solid var(--line); border-radius: var(--radius-sm); background: #080a0c; }
.classification-row > div { display: grid; gap: 4px; }
.classification-row > div span { color: var(--muted); font-size: .7rem; }
.account-panel { min-width: 0; }
.voice-policy-panel { min-height: 0; }
.voice-policy-form { display: grid; grid-template-columns: minmax(240px, 1fr) auto; gap: 10px; align-items: end; }
.voice-policy-list { display: grid; gap: 8px; margin-top: 16px; }
.voice-policy-row { display: grid; grid-template-columns: minmax(160px, 1fr) minmax(220px, .8fr); gap: 12px; align-items: center; padding: 10px 0; border-top: 1px solid var(--line); }
.voice-policy-row select { width: 100%; }
.account-heading { align-items: flex-end; }
.account-create-row { display: grid; grid-template-columns: minmax(170px, 1fr) minmax(210px, 1.1fr) 150px minmax(170px, .8fr) auto; gap: 8px; margin-bottom: 18px; }
.account-table-head, .account-row { display: grid; grid-template-columns: minmax(180px, 1.4fr) .65fr .8fr .55fr 84px; gap: 12px; align-items: center; }
.account-table-head { padding: 0 8px 9px; color: var(--faint); font: .6rem/1.25 var(--mono); letter-spacing: .06em; text-transform: uppercase; }
.account-row { min-height: 62px; padding: 9px 8px; border-top: 1px solid var(--line); font-size: .76rem; }
.account-person { display: grid; gap: 4px; min-width: 0; }
.account-person strong, .account-person span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.account-person span { color: var(--muted); font-size: .69rem; }
.account-status { color: var(--muted); font: .65rem/1 var(--mono); }
.account-status--active { color: var(--success); }
.account-status--disabled { color: var(--danger); }
.account-actions { display: flex; justify-content: flex-end; gap: 5px; }
.ruleset-list, .priority-editor { display: grid; gap: 8px; margin-top: 14px; }
.ruleset-row { display: grid; gap: 5px; padding: 12px; border: 1px solid var(--line); border-radius: var(--radius-sm); cursor: pointer; }
.ruleset-row span { color: var(--muted); font-size: .72rem; }
.field--inline { grid-template-columns: 1fr 100px; align-items: center; }

.credential-dialog { width: min(460px, calc(100% - 32px)); padding: 0; border: 1px solid var(--line-strong); border-radius: var(--radius); background: var(--surface-raised); color: var(--text); }
.credential-dialog::backdrop, .product-dialog::backdrop { background: rgb(0 0 0 / 78%); backdrop-filter: blur(5px); }
.credential-dialog form { display: grid; gap: 18px; padding: 24px; }
.credential-dialog code { display: block; padding: 14px; border: 1px solid var(--line); background: var(--bg); color: var(--accent); overflow-wrap: anywhere; }
.product-dialog { width: min(820px, calc(100% - 32px)); max-height: min(860px, calc(100dvh - 32px)); padding: 0; border: 1px solid var(--line-strong); border-radius: var(--radius); background: var(--surface-raised); color: var(--text); overflow: auto; }
.product-dialog__surface { display: grid; gap: 22px; padding: clamp(20px, 4vw, 34px); }
.product-dialog__header { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; padding-bottom: 18px; border-bottom: 1px solid var(--line); }
.product-dialog__header h2 { font-size: clamp(1.45rem, 3vw, 2.2rem); }
.product-dialog__description { max-width: 68ch; color: #c6cdd3; font-size: .92rem; line-height: 1.65; white-space: pre-wrap; }
.product-detail-parameters { display: grid; gap: 7px; margin-top: 10px; }
.product-detail-parameters > div { display: grid; grid-template-columns: minmax(130px, .55fr) 1fr; gap: 18px; padding: 11px 12px; border: 1px solid var(--line); border-radius: var(--radius-sm); background: #080a0c; }
.product-detail-parameters span { color: var(--muted); font-size: .74rem; }
.product-detail-parameters strong { font-size: .8rem; overflow-wrap: anywhere; }
.product-edit-form { display: grid; gap: 16px; }
.product-edit-form .dialog-actions { justify-content: flex-end; padding-top: 16px; border-top: 1px solid var(--line); }
.auth-page, .logout-page { min-height: 100vh; }
.auth-shell { min-height: 100vh; display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(360px, .75fr); align-items: stretch; }
.auth-copy { display: flex; flex-direction: column; justify-content: flex-end; padding: clamp(34px, 7vw, 110px); border-right: 1px solid var(--line); }
.auth-copy h1 { max-width: 820px; margin-bottom: 24px; font-size: clamp(2.8rem, 6vw, 6.5rem); line-height: .93; letter-spacing: -.065em; }
.auth-copy > p:last-child { max-width: 600px; margin-bottom: 0; color: var(--muted); font-size: clamp(.95rem, 1.5vw, 1.15rem); line-height: 1.6; }
.auth-card { width: min(460px, calc(100% - 48px)); margin: auto; padding: 28px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); }
.auth-step { display: grid; gap: 16px; }
.auth-step h2 { font-size: 1.45rem; }
.auth-hint { margin: 0; color: var(--muted); font-size: .8rem; line-height: 1.55; }
.auth-actions { justify-content: flex-end; }
.auth-error { min-height: 20px; margin: 14px 0 0; color: var(--danger); font-size: .76rem; }
.logout-page { display: grid; place-items: center; padding: 24px; }
.logout-state { width: min(520px, 100%); padding: 32px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); text-align: center; }
.logout-state h1 { margin-bottom: 14px; font-size: 2.5rem; }
.logout-state > p:not(.eyebrow) { margin-bottom: 24px; color: var(--muted); }
.visually-hidden { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }

.call-selectors { display: grid; grid-template-columns: minmax(160px, 1fr) minmax(160px, 1fr); gap: 8px; }
.call-selectors .compact-field { display: grid; gap: 4px; }
.call-selectors .compact-field span { font: 600 .58rem/1 var(--mono); letter-spacing: .08em; text-transform: uppercase; }
.call-selectors select { width: 100%; min-height: 34px; padding-block: 6px; font-size: .75rem; }
.call-subsection { margin-top: 22px; padding-top: 18px; border-top: 1px solid var(--line); }
.subsection-heading { margin-bottom: 12px; }
.subsection-heading .eyebrow { margin-bottom: 5px; }
.qualification-list { display: grid; gap: 7px; }
.qualification-item { display: grid; gap: 7px; padding: 10px; border: 1px solid var(--line); border-radius: var(--radius-sm); background: #080a0c; }
.qualification-item--confirmed { border-color: #25533d; background: #09140f; }
.qualification-item--proposed { border-color: #58451f; background: #151106; }
.qualification-item__heading { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.qualification-item__heading strong { font-size: .75rem; }
.qualification-item__status { color: var(--muted); font: 600 .56rem/1 var(--mono); letter-spacing: .05em; text-transform: uppercase; }
.qualification-item input { min-height: 34px; padding: 7px 9px; font-size: .76rem; }
.qualification-item small { color: var(--faint); font-size: .64rem; line-height: 1.35; }
.script-path-window { display: grid; gap: 5px; }
.script-path-item { position: relative; display: grid; gap: 4px; width: calc(100% - min(calc(var(--tree-depth) * 10px), 40px)); margin-left: min(calc(var(--tree-depth) * 10px), 40px); padding: 10px 11px; border: 1px solid var(--line); border-radius: var(--radius-sm); background: #080a0c; color: var(--muted); text-align: left; cursor: pointer; }
.script-path-item::before { content: ""; position: absolute; left: -7px; top: 50%; width: 5px; height: 1px; background: var(--line-strong); }
.script-path-item strong { color: var(--text); font-size: .75rem; }
.script-path-item span { font-size: .68rem; line-height: 1.4; }
.script-path-item.is-active { border-color: #24758d; background: #081921; color: #a9dce8; box-shadow: inset 2px 0 var(--accent); }
.script-path-item.is-complete strong::before { content: "✓ "; color: var(--success); }
.script-path-item.is-pending { border-style: dashed; border-color: #715b2a; }
.pending-transition { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-bottom: 8px; padding: 9px; border: 1px solid #715b2a; border-radius: var(--radius-sm); background: #171205; color: var(--warning); font-size: .7rem; }
.reason-list { display: grid; gap: 6px; margin: 10px 0 0; padding: 0; list-style: none; }
.reason-list li { position: relative; padding-left: 15px; color: #b8c1c8; font-size: .74rem; line-height: 1.45; }
.reason-list li::before { content: ""; position: absolute; left: 1px; top: .56em; width: 5px; height: 5px; border-radius: 50%; background: var(--accent); }
.page-actions { display: flex; align-items: center; gap: 12px; }
.icon-button--accent { border-color: var(--accent); color: var(--accent); }
.library-toolbar { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 16px; }
.library-toolbar > input, .library-toolbar > .search-row { width: min(520px, 100%); }
.segmented-control { display: inline-flex; gap: 2px; padding: 3px; border: 1px solid var(--line); border-radius: 8px; background: #07090b; }
.segmented-control button { min-height: 34px; padding: 0 13px; border: 0; border-radius: 5px; background: transparent; color: var(--muted); font-size: .74rem; font-weight: 600; cursor: pointer; }
.segmented-control button:hover { color: var(--text); }
.segmented-control button.is-active { background: var(--surface-hover); color: var(--text); box-shadow: inset 0 0 0 1px var(--line-strong); }
.library-card { min-height: 190px; }
.library-card--script { background-image: linear-gradient(135deg, rgb(255 201 105 / 4%), transparent 45%); }
.library-card__footer { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-top: auto; padding-top: 8px; }
.button--selected { border-color: #25533d; color: var(--success); }
.library-create-form { display: grid; gap: 20px; }
.create-type-switch { justify-self: start; }
.script-editor-dialog { width: calc(100% - 32px); height: calc(100dvh - 32px); max-width: 1680px; max-height: 1080px; padding: 0; border: 1px solid var(--line-strong); border-radius: 12px; background: var(--bg); color: var(--text); }
.script-editor-dialog::backdrop { background: rgb(0 0 0 / 86%); backdrop-filter: blur(6px); }
.script-editor-surface { display: grid; grid-template-rows: auto auto minmax(0, 1fr); height: 100%; }
.script-editor-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 24px; padding: 24px 28px 20px; border-bottom: 1px solid var(--line); background: var(--surface); }
.script-editor-header h2 { font-size: clamp(1.5rem, 2.4vw, 2.4rem); }
.script-editor-toolbar { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 12px 28px; border-bottom: 1px solid var(--line); color: var(--muted); font-size: .72rem; }
.script-node-list { display: grid; align-content: start; gap: 8px; min-height: 0; padding: 18px 28px 40px; overflow-y: auto; scrollbar-color: var(--line-strong) transparent; }
.script-node-editor { display: grid; grid-template-columns: 42px minmax(0, 1fr) auto; gap: 12px; margin-left: min(calc(var(--tree-depth) * 28px), 280px); padding: 12px; border: 1px solid var(--line); border-radius: 8px; background: var(--surface); }
.script-node-editor__rail { display: grid; place-items: start center; padding-top: 12px; color: var(--faint); font: .66rem/1 var(--mono); }
.script-node-editor__rail[draggable="true"] { cursor: grab; user-select: none; }
.script-node-editor__rail[draggable="true"]:active { cursor: grabbing; }
.script-node-editor.is-dragging { opacity: .35; }
.script-node-editor[data-drop-zone="before"] { box-shadow: 0 -3px 0 var(--accent); }
.script-node-editor[data-drop-zone="after"] { box-shadow: 0 3px 0 var(--accent); }
.script-node-editor[data-drop-zone="inside"] { border-color: var(--accent); background: #07171c; box-shadow: inset 3px 0 var(--accent); }
.parameter-type-label { display: grid; place-items: center start; min-height: 44px; padding: 10px 12px; border: 1px solid var(--line); border-radius: var(--radius-sm); color: var(--muted); font: .68rem/1.2 var(--mono); }
.history-dialog .product-dialog__surface { grid-template-columns: minmax(0, 1fr) minmax(260px, .42fr); align-items: start; }
.history-dialog .product-dialog__header { grid-column: 1 / -1; }
.history-transcript { display: grid; gap: 8px; }
.history-turn { position: relative; display: grid; gap: 7px; max-width: 82%; padding: 12px 44px 12px 14px; border: 1px solid var(--line); border-radius: var(--radius-sm); background: #080a0c; }
.history-turn--manager { margin-left: auto; border-color: #16475a; background: #07151b; }
.history-turn--customer { border-color: #1d5037; background: #07140d; }
.history-turn p { margin: 0; font-size: .82rem; line-height: 1.55; }
.history-lamp { position: absolute; top: 10px; right: 10px; width: 28px; height: 28px; border: 1px solid #6c5623; border-radius: 50%; background: #171205; color: var(--warning); cursor: pointer; }
.history-suggestion { position: sticky; top: 0; display: grid; gap: 12px; padding: 18px; border: 1px solid var(--line-strong); border-radius: var(--radius-sm); background: #090c0f; }
.history-suggestion p { margin: 0; color: var(--muted); line-height: 1.55; }
.history-suggestion .history-suggestion__answer { color: var(--text); font-size: 1rem; }
.script-node-editor__fields { display: grid; grid-template-columns: minmax(150px, .75fr) minmax(260px, 1.5fr) minmax(180px, 1fr) minmax(180px, 1fr); gap: 10px; }
.script-node-editor__fields textarea, .script-node-editor__fields input { min-height: 64px; height: 64px; resize: none; }
.script-node-editor__criteria { grid-column: 1 / -1; display: grid; gap: 7px; margin-top: 2px; padding-top: 10px; border-top: 1px solid var(--line); }
.script-criteria-heading { display: flex; align-items: center; justify-content: space-between; gap: 10px; color: var(--muted); font-size: .7rem; }
.script-criterion-row { display: grid; grid-template-columns: minmax(140px, .7fr) minmax(220px, 1.3fr) 38px; gap: 8px; align-items: end; }
.script-criterion-row input { min-height: 38px; height: 38px; }
.script-node-editor__actions { display: grid; grid-template-columns: repeat(2, 38px); gap: 5px; align-content: start; }

@media (max-width: 1360px) {
  .listener-strip { grid-template-columns: auto 1fr auto; }
  .call-selectors { grid-column: 2; grid-row: 2; }
  .listener-strip > .badge { grid-column: 3; grid-row: 1 / span 2; }
  .script-node-editor__fields { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

@media (max-width: 1180px) {
  .call-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .context-panel, .live-panel { height: auto; min-height: 0; }
  .transcript-shell { flex: none; height: 520px; }
  .coach-panel { grid-column: 1 / -1; height: auto; min-height: auto; }
  .workspace-grid--admin { grid-template-columns: 1fr; }
  .admin-content-grid { grid-template-columns: 1fr; }
  .classification-section { grid-column: 1; }
  .account-create-row { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .voice-policy-form, .voice-policy-row { grid-template-columns: 1fr; }
  .account-create-row .button { grid-column: 2; }
}
@media (max-width: 820px) {
  .desktop-capture-grid { grid-template-columns: 1fr; }
  .app-shell { padding-inline: 16px; }
  .topbar { align-items: flex-start; padding: 18px 0; }
  .topbar__meta { flex-wrap: wrap; justify-content: flex-end; }
  .identity { display: none; }
  .context-panel, .coach-panel { grid-column: 1 / -1; height: auto; min-height: auto; }
  .live-panel { grid-column: 1 / -1; height: auto; min-height: 0; }
  .live-panel { order: 1; }
  .coach-panel { order: 2; }
  .context-panel { order: 3; }
  .transcript-shell { height: clamp(320px, 58dvh, 520px); }
  .product-form__core, .retention-form { grid-template-columns: 1fr; }
  .parameter-row { grid-template-columns: minmax(0, 1fr) 130px 42px; }
  .parameter-value { grid-column: 1 / -1; grid-row: 2; }
  .parameter-remove { grid-column: 3; grid-row: 1; }
  .auth-shell { grid-template-columns: 1fr; }
  .auth-copy { min-height: 42vh; padding: 44px 24px; border-right: 0; border-bottom: 1px solid var(--line); }
  .auth-copy h1 { font-size: clamp(2.5rem, 12vw, 5rem); }
  .auth-card { margin-block: 40px; }
  .account-table-head { display: none; }
  .account-row { grid-template-columns: 1fr auto; gap: 10px; }
  .account-row > :nth-child(2), .account-row > :nth-child(3) { color: var(--muted); }
  .account-row > :nth-child(4) { grid-column: 1; }
  .account-actions { grid-column: 2; grid-row: 1 / span 2; }
  .product-dialog { width: calc(100% - 20px); max-height: calc(100dvh - 20px); }
  .library-toolbar { align-items: stretch; flex-direction: column; }
  .library-toolbar > input, .library-toolbar > .search-row { width: 100%; }
  .script-node-editor { margin-left: min(calc(var(--tree-depth) * 14px), 70px); grid-template-columns: 30px minmax(0, 1fr); }
  .script-node-editor__actions { grid-column: 2; display: flex; flex-wrap: wrap; }
}
@media (max-width: 560px) {
  input, select, textarea { font-size: 16px; }
  .app-shell { padding-inline: 12px; }
  .topbar { min-height: 76px; }
  .topbar h1 { font-size: 1.15rem; }
  #apiStatusBadge { display: none; }
  .listener-strip { grid-template-columns: auto 1fr; }
  .listener-strip > .badge { grid-column: 2; grid-row: 3; justify-self: start; }
  .call-selectors { grid-column: 1 / -1; grid-template-columns: 1fr; }
  .panel { padding: 14px; }
  .panel__header { flex-direction: column; align-items: stretch; }
  .live-controls, .context-status { justify-content: space-between; }
  .definition-list > div { grid-template-columns: 1fr; gap: 5px; }
  .product-form__core, .product-form__footer, .parameter-builder__header, .page-heading { display: grid; grid-template-columns: 1fr; align-items: stretch; }
  .parameter-row { grid-template-columns: 1fr 42px; }
  .parameter-row > select { grid-column: 1; grid-row: 2; }
  .parameter-value { grid-column: 1 / -1; grid-row: 3; }
  .parameter-remove { grid-column: 2; grid-row: 1; }
  .product-form__footer .button, .retention-form .button { width: 100%; }
  .product-list { grid-template-columns: 1fr; }
  .product-dialog__surface { padding: 18px 14px; }
  .product-detail-parameters > div { grid-template-columns: 1fr; gap: 5px; }
  .voice-phrase { grid-template-columns: 30px minmax(0, 1fr) 40px 32px; }
  .voice-phrase__status { grid-column: 2; text-align: left; }
  .voice-record-button { grid-column: 3; grid-row: 1 / span 2; }
  .account-create-row { grid-template-columns: 1fr; }
  .account-create-row .button { grid-column: 1; }
  .auth-copy { min-height: 36vh; }
  .auth-card { width: calc(100% - 24px); padding: 20px; }
  .segmented-control { width: 100%; }
  .segmented-control button { flex: 1; padding-inline: 7px; }
  .script-editor-dialog { width: calc(100% - 12px); height: calc(100dvh - 12px); }
  .script-editor-header { display: grid; padding: 18px 14px; }
  .script-editor-toolbar, .script-node-list { padding-inline: 14px; }
  .script-node-editor { margin-left: 0; grid-template-columns: 1fr; }
  .script-node-editor__rail { display: none; }
  .script-node-editor__fields { grid-template-columns: 1fr; }
  .classification-row { grid-template-columns: 1fr auto; }
  .classification-row > .product-card__meta { grid-column: 1 / -1; grid-row: 2; }
  .history-dialog .product-dialog__surface { grid-template-columns: 1fr; }
  .history-dialog .product-dialog__header { grid-column: 1; }
  .history-suggestion { position: static; }
  .script-criterion-row { grid-template-columns: 1fr 38px; }
  .script-criterion-row > :nth-child(2) { grid-column: 1; }
  .script-criterion-row > .icon-button { grid-column: 2; grid-row: 1; }
  .script-node-editor__actions { grid-column: 1; }
}
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; transition-duration: .01ms !important; animation-duration: .01ms !important; animation-iteration-count: 1 !important; }
}
.history-pagination { display: flex; align-items: center; justify-content: flex-end; gap: 12px; margin-top: 16px; }